Pacaso Reviews

We purchased our share of our Pacaso home in Palm Springs in late spring this year. We’ve already had several weeks in our second home and have loved every minute of it. Our home has provided very comfortable and beautiful space to share with our family and friends. Our Pacaso home and the support behind it has exceeded our expectations.

Date of experience: August 31, 2021

Stars are required not earned. Chad somehow aquire my personal cell number and is harassing me with text messages requesting personal information.
After seeing my review Pacaso wants more personal info including my phone number....seriously ????

Date of experience: January 07, 2024

My experience to date with Pacaso has been top notch. Their communication has been great. They have a real eye for detail and for making interactions with them special. It feels like a very personal connection!

Date of experience: June 04, 2023

Their contracting process is a mess and although I went through with my purchase they still have not completed the setup for the $2,800,000 house. I was promised that the hot tub would be ready by my first stay. Now with less than a week before my stay they are saying that they have not been able to install it. I would have NEVER bought a ski house without a hot tub.

Date of experience: December 22, 2021

Chris Alfred and the Entire Pacaso Team made the purchase of our first Pacaso home very easy and smooth from our initial introduction to the property to the final closing. They were responsive to all of our questions and the entire process took about one month.
After the purchase, our key contacts were introduced and they made our ownership transition and orientation simple, making sure that reservations for property use could be made simple in the upcoming months.
Overall, the Pacaso team made co-ownership of a vacation home easy and enjoyable. We look forward to enjoying our new home with the Pacaso team guiding us!

Date of experience: April 07, 2022

An amazing experience buying our second home thru Pacso. They made it so easy and the process was painless. So excited to begin using our new Kiawah home!

Date of experience: May 01, 2024

The concept is great but I would wait a while for them to figure things out. The sales process was quick even though we had our doubts we went through with the purchase. It seems like as soon as the sale was done we were handed off to a home manager that was simply set up for failure. I would have rather waited than use family time to stay in a home that felt rushed and incomplete.

Date of experience: January 04, 2022

The delivery time is at least two months behind schedule. They also overpromise some changes that did not occur. I hope once I am able to use the house forget about this details.

Date of experience: July 06, 2022

Really easy, streamlined process from start to finish. I bought the Pacaso share for my family but sell real estate for a living, and I wish our typical transactions were as easy as this. Looking forward to our first stay in Palm Springs!

Date of experience: December 08, 2021

Pacaso staff were all friendly, transparent and accommodating. A special touch was helping us by providing a portable crib and being willing to set up gates before our visit to keep our grandchild from falling.

Date of experience: April 14, 2023

We are happy to have an opportunity to co-own a fabulous second home for a fraction of a full market price. The purchase process was simple, transparent and fast. Looking forward to our family vacation stays.

Date of experience: January 02, 2022

Smooth process with all considerations handled well.
Property is well appointed and maintained, everything I needed to sell my existing home and go care free in the location I have loved for so long!

Date of experience: October 27, 2023

I bought one share in a home about 6 months ago. So far I've loved the home and the process was easy. The house is perfectly clean each time we've used it, and we've been able to find a reasonable number of dates for a 1/8 share. If you are an extremely busy professional who wants the fun part of having a vacation home without dealing with the hassles and you have money to spare, this is a good option. I would not consider this an investment to make money though. It's a luxury pure and simple. My only complaints are pretty minor and would not prevent me from buying again. One is that the home manager had agreed to come meet us during our first stay but flaked. Second, Pacaso has moved the cleaning services in-house versus outsourcing to 3rd parties. Corporations being Corporations, my concern is that we may see some rather steep price increases relating to cleaning fees and home management.

Date of experience: October 24, 2022

The entire process from start to finish was made easy. They were organized and had the details well thought out, which made the home buying experience enjoyable. Any question I had was promptly answered.

Date of experience: September 01, 2022

Everything was great for our recent stay on Red Cardinal. The home is gorgeous and very well equipped.

Jeremy was very helpful in showing us around the home on Red Cardinal as well as our future home on South Sea Pines. It was a pleasure meeting and working with Jeremy and we are very excited about our home on South Sea Pines.

Date of experience: June 22, 2022

Pacaso is forward thinking. The process is smooth and simple. I am a real estate broker and know how a company could complicate the process and make it unpleasant. Pacaso made it an enjoyable process and experience.

Date of experience: November 06, 2021

I have nothing but good to say about Pacaso.Katia has been excellent and extremely helpful in all areas. Thank you for allowing me as part owner at Mountain View. Thanks again,Pablo Lobato.

Date of experience: September 07, 2021

My wife and I had many questions while we were considering a Pacaso second home investment: financing, scheduling, LLC particulars and community acceptance. The staff were very very friendly, responsive and forthcoming in fielding all of our questions/concerns. We were intrigued by the home ownership model and ultimately decided to make an investment in a Malibu beach home. So glad we did! The property is even more beautiful in person: tastefully decorated and well appointed in terms of in-home amenities. We are very happy with our purchase, and we may consider an additional Pacaso investment in the future.

Date of experience: August 30, 2022

We had a great experience buying our dream vacation home through Pacaso. Every aspect of the buying experience was pleasant, quick, painless and clear. It was the fastest and easiest real estate transaction ever. Highly recommend owning a vacation home through Pacaso - it’s the future of vacation home ownership!

Date of experience: November 20, 2021

This is s fantastic concept that fits our needs perfectly.
1. You actually have ownership
2. The amount of days at the property is perfect.
3. The home is something I could not dream of owning on my own.
4. The process from start to finish was a few days.
5. The house manager and sales person were professional and thorough.
6. We will enjoy the property for many, many years to come!

Date of experience: January 01, 2022